Privacy Policy

Texas Solar Energy Company ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website texsolarenergy.com, submit a form, schedule an appointment, communicate with us via phone, email, or text message, or otherwise interact with our services.

By using our website or providing your personal information to us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit any personal information.

1. Information We Collect

We may collect the following types of personal information when you interact with our website, forms, or services:

• First and last name

• Mailing address (street, city, state, postal code)

• Phone number (including mobile)

• Email address

• Electrical usage data (e.g., kilowatt per hour from your electric bill)

• Services requested or interest areas

• Messages and communications you submit through our contact forms

• Appointment scheduling information

• Device and browser information, IP address, and website usage data collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide solar consultation services

• To schedule and manage appointments

• To prepare solar project quotes and feasibility assessments

• To send you service-related communications, including appointment confirmations, project updates, and follow-ups

• To send you marketing and promotional messages via email, phone, or text/SMS — only with your prior express consent

• To improve our website, services, and customer experience

• To comply with legal obligations and enforce our terms

3. Consent to Receive Communications (SMS/Text Messaging)

By submitting a form on our website and checking the consent checkbox confirming that you want to receive content from us, you are providing your prior express written consent to receive text messages (SMS and MMS) from Texas Solar Energy Company at the phone number you provided. These messages may include:

• Appointment confirmations and reminders

• Solar quote and project updates

• Promotional offers and service information

• Follow-up communications related to your inquiry

Message frequency varies. Message and data rates may apply. You may receive recurring messages.

You can opt out at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message, and no further text messages will be sent unless you re-subscribe.

For help, reply HELP to any text message or contact us using the information at the bottom of this page.

Consent is not a condition of purchase. You are not required to consent to receiving text messages as a condition of purchasing any goods or services from Texas Solar Energy Company.

We will not share your phone number or opt-in information with any third parties for their own marketing purposes. Your opt-in data will only be shared with service providers that assist us in delivering messages to you (e.g., our messaging platform), and such providers are contractually required to safeguard your data.

4. Cookies and Tracking Technologies

Our website may use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behavior. This information helps us analyze website traffic, personalize your experience, and measure the effectiveness of our marketing efforts. You can manage your cookie preferences through your browser settings.

5. Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, including:

• CRM and marketing automation platforms

• SMS and email messaging service providers

• Appointment scheduling systems

• Solar financing partners (e.g., when you choose to apply for pre-qualification)

• Analytics providers

These providers are authorized to use your information only as necessary to provide services to us and are required to protect your personal information.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we correct any inaccurate or incomplete personal information.

• Deletion: Request that we delete your personal information, subject to certain legal exceptions.

• Opt-Out of Marketing: Unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing email, or opt out of text messages by replying STOP.

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will promptly delete that information.

10. Links to Third-Party Websites

Our website may contain links to third-party websites (e.g., financing partner portals). We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party website before providing your personal information.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance with text messaging preferences, please contact us:

Texas Solar Energy Company | Humble, TX 77396

Phone: (832) 864-7771

Email: info@texsolarenergy.com

Website: texsolarenergy.com